1. Introduction
Welcome to Whiteowl. We respect your privacy and are committed to protecting it through this Privacy Policy.
This policy explains how we collect, use, and protect your personal information when you use our services.
By using our platform, you agree to the terms of this Privacy Policy.
We collect the following types of information:
When you create an account, process payments, or contact us, we may collect your:
- Name
- Email
- Phone number
- Payment details
We collect IP addresses for rate limiting and security purposes.
Additionally, cookies and similar tracking technologies are used for analytics and website functionality.
(c) User-Generated Content
Any content uploaded by users remains the property of the user.
However, users are responsible for ensuring their content complies with all applicable laws. The user will be responsible for all legal implications of their content.
We use your information to:
- Provide and maintain our services
- Authenticate users (via Stripe)
- Process payments (via Stripe and Razorpay)
- Send emails, notifications, and updates (via Resend)
- Improve security through rate limiting based on IP addresses
- Analyze user behavior using cookies to enhance user experience
- Communicate updates via email
4. Data Sharing and Third-Party Services
We do not sell or rent your data. However, we may share data with:
- Stripe & Razorpay - Payment processing
- Stripe - Authentication
- Resend - Email communication
- Analytics providers - Usage tracking through cookies
- Hosting services - Vercel for frontend and Hetzner for VPS backend
These third-party services have their own privacy policies, and we encourage you to review them.
5. Cookies and Tracking
We use cookies for analytics and improving user experience.
You can manage or disable cookies through your browser settings.
6. Data Security
We implement industry-standard security measures to protect your data, including:
- Encryption
- Access controls
- Monitoring
However, no method of transmission over the internet is completely secure.
7. User Rights
Depending on your jurisdiction, you may have rights regarding your personal data, such as:
- Accessing, updating, or deleting your information
- Opting out of certain data processing activities
- Withdrawing consent where applicable
To exercise these rights, contact us at:
support@trywhiteowl.com
8. Content Ownership and Responsibility
Users retain full ownership of their uploaded content.
Users are solely responsible for ensuring their content complies with all applicable laws and regulations.
9. Data Retention
We retain personal data as long as necessary to provide our services.
If you delete your account, we will remove your data unless required for legal or operational reasons.
10. Updates to This Policy
We may update this Privacy Policy from time to time.
Users will be notified via email of significant changes.
If you have any questions about this Privacy Policy, please contact us at:
support@trywhiteowl.com